• +31 85 210 2115
  • sales@ball-on.com

Shipping & Delivery

How do you deliver the pillars?

  • We can deliver the pillars fully assembled.
  • You can also opt for a DIY kit. In that case, the frame and the balls are delivered in two separate boxes.

What is the delivery time?

  • Our standard colors are available from stock.
  • The average delivery time is approximately two weeks after ordering.
  • Faster delivery is possible upon request.

Do you also ship internationally?

  • We ship worldwide.
  • Within the Netherlands, Belgium, and Germany, the pillars are delivered fully assembled.
  • For other countries, we can also deliver them in parts so they can be assembled on site.

General

Can the pillars be moved easily?

  • The pillars stand on a mobile base.
  • A handle is located halfway up the pillar.
  • By tilting the pillar slightly, it can be moved easily.

How much does a pillar weigh?

  • A pillar weighs approximately 25 kg.
  • The base is weighted for extra stability.

What is the product made of?

  • All black parts are made from recycled plastic.
  • All parts are fully recyclable.

How long do the colors last?

  • The balls are colored all the way through, not just on the outside.
  • The materials are UV-resistant and suitable for long-term use.

Where is the product manufactured?

  • Production takes place at our own facility in De Kwakel.
  • The balls are made from high-quality plastic.
  • All parts are produced using injection molding machines.

Can the balls be swapped out?

  • The balls can be easily unscrewed from the pillar.
  • They can be easily replaced with balls in other colors.

Can the pillars be left outside?

  • All models are suitable for permanent outdoor use.

Do the pillars tip over easily in the wind?

  • The base is weighted for extra stability.
  • In wind force 4–5 or higher, we recommend moving the pillars indoors or securing them.

How tall is a pillar?

  • The pillar is 221 cm tall.
  • The footprint is 50 × 50 cm.

Can you produce all colors?

  • We have a standard color range that is well-stocked.
  • In addition, we can produce custom colors.
  • The surcharge for a custom color is €450.00 per color, regardless of the number of balls.
  • Normally, a custom color has a lead time of approximately 6 weeks.

How much space do the pillars take up in storage?

  • Four pillars can be stored per square meter.
  • This keeps the storage space to a minimum.

Can the Ball On balls burst, and do they need to be inflated?

  • No, the balls consist of two sturdy plastic parts that can be twisted together.
  • Inflation is not necessary.

Can the Ball On balls be filled with helium?

  • No, that is not possible.

How long will a Ball On product remain in good condition?

  • The products are designed for years of use. Periodic cleaning of the balls is sufficient.

Can I order replacement parts if something is damaged?

  • All parts can be ordered separately.
  • Damaged parts can be easily replaced.

Does the number of colors affect the price?

  • The number of colors chosen does not affect the price.
  • A pillar consists of four strings.
  • With a vertical arrangement, a maximum of four colors can be used.
  • With a horizontal arrangement, up to nine colors are possible.

Do you also rent out pillars?

  • Ball On focuses exclusively on sales.

Display & Lighting

Does the display need to be plugged into an outlet?

  • The LED lighting is powered by a battery located inside the tube beneath the display.
  • There is an on/off button and a charging port on the edge of the display.
  • A permanent power connection is not required.

What is the display made of?

  • All black parts are made from recycled plastic.
  • The balls consist of approximately 75% recycled plastic.

Can the logo panels be swapped out?

  • The panels are easy to swap out.
  • This allows you to quickly update your branding or message.

How long does the battery last?

  • The battery has a runtime of approximately 8 hours.
  • In cold weather, it may be necessary to recharge the battery sooner.

Can the lighting also be used in the rain?

  • Yes, the illuminated pillars are suitable for use in the rain.

Do you have any questions or comments?

Request quote